What is SYO?
This article discusses the SYO platform for Synapse ITS and how it integrates with EDI monitors.
Product applicability
The following products are discussed in this article:
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SYO is a maintenance and operations ecosystem that gives supervisors and technicians near real-time visibility into EDI signal monitors.
With SYO alerts, logs and charts available right on your mobile device or desktop, you can be confident that you’re prepared with the right knowledge, the right tools and the right truck to resolve the issue.
| Map view | See your entire ecosystem on a detailed map with device locations and status—no matter where you are. |
| Alerts and notifications | Get text and email “In Fault” alerts sent directly to you, plus use on-call or vacation settings to control your notifications. |
| Live device status | See channel status, channel voltage and more, so you know exactly what is happening before heading into the field. |
| Remote access to logs | Get quick access to relevant logs, like the Signal Sequence, Configuration, AC Line, Monitor Reset, Event and more for faster troubleshooting. |
| Detailed device information | View essential asset details for each connected device, including firmware version, model name and configured settings. |
| Built-in user management | Assign devices and control user access, so technicians and contractors see only what they need. |
| Download SYO App | Available to download from the Apple and Android app stores. |
For more information on SYO, please see our website here.