How do I repair and recertify my signal monitor?

This article discusses the recertification and repair program.

The EDI Signal Monitor Recertification and Repair Program provides a factory process to help ensure safe monitor operation and reduce agency liability risk with factory level signal monitor maintenance. 

Signal Monitor Recertification and Repair Program

  • Installation of all applicable firmware and hardware updates
  • Complete technical bench test
  • Repair any hidden issues or components that might have been damaged in the field
  • High temperature burn-in and a functional test at maximum rated temperature
  • Final test with an industry-standard automatic monitor tester that includes a printed report
  • Resetting the monitor to factory default settings and clearing internal memory logs
  • New 2-year or 90-day factory warranty from the date of recertification or repair, depending on the age of monitor
  • Factory return shipping

Procedure

  1. Contact your local EDI distributor for an RMA number.
  2. Download and fill out EDI's Return Material Authorization (RMA) form and Credit Card Authorization form.
  3. Email the completed forms to support@editraffic.com.

For more information please see our website here - https://www.editraffic.com/services.

Contact us at support@editraffic.com with any questions related to this program.

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