How do I repair and recertify my signal monitor?
This article discusses the recertification and repair program.
The EDI Signal Monitor Recertification and Repair Program provides a factory process to help ensure safe monitor operation and reduce agency liability risk with factory level signal monitor maintenance.
Signal Monitor Recertification and Repair Program
- Installation of all applicable firmware and hardware updates
- Complete technical bench test
- Repair any hidden issues or components that might have been damaged in the field
- High temperature burn-in and a functional test at maximum rated temperature
- Final test with an industry-standard automatic monitor tester that includes a printed report
- Resetting the monitor to factory default settings and clearing internal memory logs
- New 2-year or 90-day factory warranty from the date of recertification or repair, depending on the age of monitor
- Factory return shipping
Procedure
- Contact your local EDI distributor for an RMA number.
- Download and fill out EDI's Return Material Authorization (RMA) form and Credit Card Authorization form.
- Email the completed forms to support@editraffic.com.
For more information please see our website here - https://www.editraffic.com/services.
Contact us at support@editraffic.com with any questions related to this program.